spa

SILVERSANDS SPA INVITES YOU TO FEEL THE SUBLIME

The heat of the sauna, the warmth of the hammam, the cool of the ice cave. You’re encouraged to leave the world for a little while to indulge in a deeply relaxing massage, followed by the serenity of a private pool. To make the most of every moment with us, please take a look at the following information, which will help guide you through your spa experience.

Hours

SPA OPENING HOURS
Monday to Sunday 08:00 - 20:00

 

SPA TREATMENT TIMES
Monday to Sunday 08:00 - 20:00

 

GYM OPENING HOURS
Monday to Sunday 24 hours

How to Spa

SCHEDULING AN APPOINTMENT

To schedule an appointment for your perfect treatment, please contact our Spa reservations team who will be able to guide you through the right choice. To ensure your preferred time and service is available, we recommend booking in advance. All spa treatments and packages will need to be guaranteed with a credit card.

ARRIVAL TIME

Please allow sufficient time before your treatment to complete a Spa Consultation Form and/or Health Questionnaire. We recommend you arrive up to 30 minutes in advance of your treatment so that you can change, relax and enjoy the spa facilities. Please be advised that late arrivals will result in a reduction of treatment time.

 

The spa will provide luxurious towels, robes, slippers and any amenities required for use during your spa visit.

SPA FACILITIES AND ACCESS

The following spa facilities are available at Silversands Spa: Sauna, Hammam, Ice cave, Experiential shower, Spa Hydrotherapy Pool, state-of-the-art gym and spa changing and relaxation areas. Prior to using the facilities, all guests are required to check-in at the Spa, read and sign a release form.

HEAT EXPERIENCE

The Sauna, Hammam Steam Room, Ice Cave, Experiential Showers and Spa Hydrotherapy Pool are available to in-house guests at any time, outside guests are restricted to using the facilities upon booking a treatment with a minimum spend of US$150 or above.

CANCELLATION POLICY

Cancellation are accepted up to 4 hours or more prior to the start of your appointment without incurring a charge. If notification is given within 4 hrs or less to the start of the treatment, you are charged 50% of the treatment price. If you fail to show up for your treatment, you will be charged in full.

SPA ETIQUETTE

Our Spa environment is one of relaxation and tranquility. In consideration of other spa guests, we ask that you speak in a quiet voice and switch off mobile phones. If using headphones, please make sure the volume level is not audible to other guests. The spa is a non-smoking zone. All guests are required to be appropriately dressed at all times when using the Spa's facilities.

HEALTH CONDITIONS

Kindly advise us of any health conditions, allergies or injuries which could affect your choice of treatment when making your spa reservation.

PREGNANCY

We have specially designed treatments for expectant women or nursing mothers. Please allow our spa team to guide you in selecting which treatments are most suitable during this special time.

AGE RESTRICTION

Use of the spa facilities is restricted to ages 16 years and above.

GIFT VOUCHERS

An ideal gift for someone special. Please contact the Spa reservations team for details.

HOMECARE

To continue your spa experience at home, most products used in our treatments are available at reception area.

VALUABLES

Silversands Spa accepts no responsibility for loss of valuables and jewellery at any time on the spa premises.

LOST PROPERTY

All lost property found on the premises should be handed in at Spa reception. Items will be stored for four months, if they are not collected within this time they will be donated to local charities. Liquids, under garments and hair brushes are kept for 24 hours only.

PRICES

All prices are quoted in US Dollars and are subject to change at any time. Gratuities are not included and are welcomed at your discretion. All prices are subject to 10% service charge and prevailing 15% government tax.